Orders and Payments
What payment methods do you accept?
We accept credit cards (Visa, Mastercard, American Express), debit cards, Apple Pay, Google Pay, and Shop Pay. All payments are secure and encrypted.
Can I use a gift card?
Yes! You can use your LB Women's Golf Club gift card at checkout. Simply enter your gift card code in the designated field.
Do I receive an order confirmation?
Yes, you will receive an order confirmation email immediately after placing your order. If you don't receive it, please check your spam folder or contact us.
Can I modify or cancel my order?
Contact us as soon as possible after placing your order. If your order has not yet been shipped, we will do our best to accommodate your modification or cancellation request.
Are prices in Canadian dollars?
Yes, all our prices are displayed in Canadian dollars (CAD). Applicable taxes are calculated at checkout.
Shipping
Do you ship all over Canada?
Yes! We ship to all provinces and territories in Canada.
Do you ship internationally?
Currently, we only ship within Canada. We hope to offer international shipping soon.
Do you offer free shipping?
Yes! Shipping is free on all orders of $200 CAD and over.
How can I track my order?
As soon as your order is shipped, you will receive an email with a tracking number. You can track your package in real-time using this number.
What if I'm not home during delivery?
The carrier will usually leave a delivery notice. You can then arrange a new delivery or pick up your package at the nearest collection point.
Returns and Exchanges
What is your return policy?
We accept returns within 14 days of receiving your order. Items must be unworn, unwashed, and with all tags attached. Sale items are final sale.
How do I make a return?
Contact us by email at info@lbwomensgolfclub.com with your order number. We will send you a return label and detailed instructions.
Who pays for return shipping?
Return shipping costs are the responsibility of the customer, except in the case of a defective item or an error on our part.
How long does a refund take?
Once we have received and inspected your return, the refund will be processed within 5 to 10 business days. The time it takes to appear on your bank account may vary depending on your financial institution.
Can I exchange an item?
Yes. Size or color exchanges are possible, subject to availability. Contact us with your order number so we can provide you with instructions.
What if my item is damaged or I received the wrong item?
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with your order number and some photos. We will ensure the situation is corrected quickly, at no cost to you.
Can I return a sale item or an item purchased with a promotion?
Promotional items are final sale at the time of purchase and are neither returnable nor exchangeable.
Products and Sizing
How do I choose my size?
Consult our Size Guide to find your perfect size. If you are between two sizes, we recommend choosing the larger size.
Are the clothes designed specifically for golf?
Yes! Our clothes are designed for women's golf, with materials that combine comfort, breathability, and freedom of movement. Designed to accompany you on the course and beyond, our pieces integrate just as naturally into your daily life as they do into your workdays.
How do I care for my golf clothes?
To prolong the life of your clothes:
Wash in cold water with similar colors
Use a mild detergent
Avoid bleach and fabric softener
Tumble dry low or air dry
Do not iron